Testimonials

Addiction Counsellor


At Lumina Counselling, we understand that each person is unique. We strive to tailor our services to your individual needs. Here is what some of our clients have to say about Lumina Counselling. We are currently accepting new patients. Please contact us to schedule an appointment.

Star Rating:

***** Lumina Counselling Services is rated 4.9 out of 5 stars, based on 89 reviews!

  • *****

    Ash is wonderful. He is extremely easy to talk to and helped me get through a tough time in session, as well as gave me at home activities to help. Its nice to know I have someone who can help me navigate through life during tough times.

  • *****

    I started seeing Ash in 2019 and I admitted to him that I wanted a different life than the one I currently was living for the sake of my family. I had an idea in my head but Ash helped me see that this wasnt just an idea. This idea could be my life if I decided to pursue it. Fast forward to Oct 2022, I resigned from my job and Im well on my way to going full time in 2023. A large part of that is because of the therapy I received from Ash. He helped me gain the mindset needed to pursue the life I wanted.

  • *****

    Each time I had a session, I walked out feeling so free, understood, respected and left with solutions to my issues. The counselor was more than kind, easy to speak with, and provided a safe, non judgemental environment where opening up was welcome. I highly recommend Lumina Counselling Services to anyone that needs help in sorting and filing life complications.

  • *****

    I recommend Lumina Counselling to everyone on this planet! I saw Ash a couple of years ago and had the most incredible experience and results with the therapy Ash practices. He was the 5th professional I had tried over the previous 5 years! I only had two sessions with him and I went from having paralyzing anxiety and panic attacks to being a balanced and healthy me. It sounds too good to be true but it's amazing because we FIXED my anxiety. I felt (and still feel 2 years later) empowered and in control of my thoughts, and have a beautiful perspective of what my anxiety was. With the other therapists I saw, I was talking so much about my life without getting any better and I found that to be so frustrating. I am so thankful I met a professional that wanted genuine results for me as much as I did and knew exactly how to teach me to independently manage my mood in almost no time-maybe not the best business model, Ash! Any time I have a little tingle of anxiety or a bad day that I can't shake, I use the tools Ash provided to cure it in less than 5 minutes. This was such a bitter sweet experience because I loved working with Ash, but we fixed my anxiety in two sessions and I've never had to go back. Thanks, Ash!!

  • *****

    Thanks Ash, one session, and the first Ive ever had btw, and I feel so much more relaxed, stronger, and better able to deal with whatever comes my way. Will certainly consider future sessions just to reinforce what youve already laid in place

  • *****

    I have had the privilege of working with Ash for the last couple of months on issues ranging from self- esteem, anxiety & OCD. I work as a helping professional myself and struggled to find someone to talk to that aligned with my practice & overall approach in life. After months of draining counselling sessions with other workers who were not the right fit, I met Ash and it was awesome. He is supportive , helpful, flexible and kind. I am constantly having to change my appointments to accommodate my crazy work schedule and he always just makes it work. Ash is truly one of a kind and anyone would be lucky to have him as a part of their support network.

  • *****

    Ash is one the most caring and helpful people I have met in my life. I was dealing with some issues in my personal life and Ash was able to help me out so quickly. He's incredibly easy to talk to and very knowledgeable. Highly recommended!

  • *****

    Ash is a very kind man who isnt in the least bit judgemental. He listens super well and is genuinely concerned in helping his clients in any way he can. He is very easy to talk and open up too. I would recommend him to anyone who feels like they could benefit from a session or two, regardless of how big or small the problem you may be facing is. His techniques are unique and help me a lot. I am likely to see him again, even though just one session helped me a lot.

  • *****

    ASH IS A GREAT LISTENER AND ENCOURAGER

  • *****

    I was a bit hesitant about going to see a councillor but Ash has been very helpful and always takes the time to listen without judgement. He makes sure to review your file before arrival so you dont have to start from square one every time. His office is a nice and calm environment without any distractions. Appointments are super easy to book and he will make sure to fit you. I highly recommend Ash to anyone, it may be hard to take that first step but I am happy I did.

  • *****

    Ash is a kind soul, someone you can feel immediately comfortable with. He is amazing at helping others with his compassionate listening skills and insightful advice. He genuinely cares about you and your well being, as such he equips you with the tools to help yourself and reassures you he is there for support. I highly recommend Ash and have a huge amount of respect for him!

  • *****

    Ash was a very personable and kind counsellor. He listens and gives kind advice/suggestions. I really felt comfortable and would recommend this place to everyone.

  • *****

    We recently had an initial session with Ashif Kassam. The setting was comfortable and calming. Ashif seems caring and insightful. We will be scheduling future sessions.

  • *****

    Ash is an incredible counselor. He is compassionate and really seeks to understand what youre saying and helps you walk through whatever situation or emotions youre dealing with. Im really happy with the level of care he gives and would highly recommend him to anyone seeking guidance.

  • *****

    Very professional and welcoming. I really enjoyed working with Ash, he kept me motivated and focused on my goals while providing me with the tools and skills I needed to be successful. Thank you so much! I highly recommend this practice!

  • *****

    Inviting, healthy, and safe environment. Ash makes you feel comfortable and allow you to be yourself. Definitely recommend!

  • *****

    i had a calming experience and ash seems very helpful and supportive

  • *****

    Exceedingly rare

  • *****

    Ash was very welcoming, understanding, and easy to talk too. I highly recommend.

  • *****

    I was quite nervous going in because i am not great at opening up to people, but i was very impressed with how comfortable we were made to feel right from the get go. I highly recommend Lumina counselling!

  • *****

    Ash showed a lot of concern and compassion for my situation. He was easy to talk to and once I started talking it was easy to tell him my story. After speaking with Ash I felt better leaving than when I arrived.

  • *****

    Ash, the counsellor - owner of Lumina, greeted me warmly when I arrived for my first appointment. He kindly offered me a choice of water, coffee or tea to welcome me. I felt relaxed and was eager to share why I had come to take counsel with him . ( Confidential , of course .) Ash asked really good, appropriate leading questions to which I gladly replied. Ash has a pleasant, friendly, non-intimidating style of questioning / interviewing which moves the
    appointment along. I don't recall any moments that lapsed into awkwardness. I highly recommend his services. ( Confidential ? Jack Knall ) May 9, 2020.

  • *****

    I came Lumina at the lowest point in my life, dealing with grief, depression and suicidal ideation. Over a span of a few months, my sessions with Ash played an integral part in my recovery. I recommend him to anyone who may benefit from counselling.

  • *****

    I found Ash to be very understanding and helpful, cognitive therapy works wonders for my mental health. The exercises are easy to do and can be applied repeatedly with success. I feel heard when I need to talk and I feel helped at the end of the session. It is easy to communicate my thoughts and I feel welcome.

  • *****

    Ash is absolutely wonderful! Made me feel at ease right away. Hes a kind, compassionate man who truly listens to his clients. Im so very grateful I found you Ash! I look forward to more sessions and would recommend him to anyone needing help.

  • *****

    Ash is a caring kind professional. Easy to talk to and has some great solutions - Thanks for your help thus far.

  • *****

    Each time I had a session, I walked out feeling so free, understood, respected and left with solutions to my issues. The counselor was more than kind, easy to speak with, and provided a safe, non judgemental environment where opening up was welcome. I highly recommend Lumina Counselling Services to anyone that needs help in sorting and filing life complications.

  • *****

    I recommend Lumina Counselling to everyone on this planet! I saw Ash a couple of years ago and had the most incredible experience and results with the therapy Ash practices. He was the 5th professional I had tried over the previous 5 years! I only had two sessions with him and I went from having paralyzing anxiety and panic attacks to being a balanced and healthy me. It sounds too good to be true but it's amazing because we FIXED my anxiety. I felt (and still feel 2 years later) empowered and in control of my thoughts, and have a beautiful perspective of what my anxiety was. With the other therapists I saw, I was talking so much about my life without getting any better and I found that to be so frustrating. I am so thankful I met a professional that wanted genuine results for me as much as I did and knew exactly how to teach me to independently manage my mood in almost no time-maybe not the best business model, Ash! Any time I have a little tingle of anxiety or a bad day that I can't shake, I use the tools Ash provided to cure it in less than 5 minutes. This was such a bitter sweet experience because I loved working with Ash, but we fixed my anxiety in two sessions and I've never had to go back. Thanks, Ash!!

  • *****

    Great service, very professional, educated, empathic, results driven. Highly recommend

  • *****

    Great atmosphere and ideas

  • *****

    Thanks Ash, one session, and the first Ive ever had btw, and I feel so much more relaxed, stronger, and better able to deal with whatever comes my way. Will certainly consider future sessions just to reinforce what youve already laid in place

  • *****

    I have had the privilege of working with Ash for the last couple of months on issues ranging from self- esteem, anxiety & OCD. I work as a helping professional myself and struggled to find someone to talk to that aligned with my practice & overall approach in life. After months of draining counselling sessions with other workers who were not the right fit, I met Ash and it was awesome. He is supportive , helpful, flexible and kind. I am constantly having to change my appointments to accommodate my crazy work schedule and he always just makes it work. Ash is truly one of a kind and anyone would be lucky to have him as a part of their support network.

  • *****

    Ash is one the most caring and helpful people I have met in my life. I was dealing with some issues in my personal life and Ash was able to help me out so quickly. He's incredibly easy to talk to and very knowledgeable. Highly recommended!

  • *****

    Ash is a very kind man who isnt in the least bit judgemental. He listens super well and is genuinely concerned in helping his clients in any way he can. He is very easy to talk and open up too. I would recommend him to anyone who feels like they could benefit from a session or two, regardless of how big or small the problem you may be facing is. His techniques are unique and help me a lot. I am likely to see him again, even though just one session helped me a lot.

  • *****

    ASH IS A GREAT LISTENER AND ENCOURAGER

  • *****

    I was a bit hesitant about going to see a councillor but Ash has been very helpful and always takes the time to listen without judgement. He makes sure to review your file before arrival so you dont have to start from square one every time. His office is a nice and calm environment without any distractions. Appointments are super easy to book and he will make sure to fit you. I highly recommend Ash to anyone, it may be hard to take that first step but I am happy I did.

  • *****

    Ash is a kind soul, someone you can feel immediately comfortable with. He is amazing at helping others with his compassionate listening skills and insightful advice. He genuinely cares about you and your well being, as such he equips you with the tools to help yourself and reassures you he is there for support. I highly recommend Ash and have a huge amount of respect for him!

  • *****

    Ash was a very personable and kind counsellor. He listens and gives kind advice/suggestions. I really felt comfortable and would recommend this place to everyone.

  • *****

    We recently had an initial session with Ashif Kassam. The setting was comfortable and calming. Ashif seems caring and insightful. We will be scheduling future sessions.

  • *****

    Ash is an incredible counselor. He is compassionate and really seeks to understand what youre saying and helps you walk through whatever situation or emotions youre dealing with. Im really happy with the level of care he gives and would highly recommend him to anyone seeking guidance.

  • *****

    Very professional and welcoming. I really enjoyed working with Ash, he kept me motivated and focused on my goals while providing me with the tools and skills I needed to be successful. Thank you so much! I highly recommend this practice!

  • *****

    Inviting, healthy, and safe environment. Ash makes you feel comfortable and allow you to be yourself. Definitely recommend!

  • *****

    i had a calming experience and ash seems very helpful and supportive

  • *****

    Exceedingly rare

  • *****

    Ash was very welcoming, understanding, and easy to talk too. I highly recommend.

  • *****

    I was quite nervous going in because i am not great at opening up to people, but i was very impressed with how comfortable we were made to feel right from the get go. I highly recommend Lumina counselling!

  • *****

    Ash showed a lot of concern and compassion for my situation. He was easy to talk to and once I started talking it was easy to tell him my story. After speaking with Ash I felt better leaving than when I arrived.

  • *****

    Ash, the counsellor - owner of Lumina, greeted me warmly when I arrived for my first appointment. He kindly offered me a choice of water, coffee or tea to welcome me. I felt relaxed and was eager to share why I had come to take counsel with him . ( Confidential , of course .) Ash asked really good, appropriate leading questions to which I gladly replied. Ash has a pleasant, friendly, non-intimidating style of questioning / interviewing which moves the
    appointment along. I don't recall any moments that lapsed into awkwardness. I highly recommend his services. ( Confidential ? Jack Knall ) May 9, 2020.

  • *****

    I came Lumina at the lowest point in my life, dealing with grief, depression and suicidal ideation. Over a span of a few months, my sessions with Ash played an integral part in my recovery. I recommend him to anyone who may benefit from counselling.

  • *****

    I found Ash to be very understanding and helpful, cognitive therapy works wonders for my mental health. The exercises are easy to do and can be applied repeatedly with success. I feel heard when I need to talk and I feel helped at the end of the session. It is easy to communicate my thoughts and I feel welcome.

  • *****

    I came Lumina at the lowest point in my life, dealing with grief, depression and suicidal ideation. Over a span of a few months, my sessions with Ash played an integral part in my recovery. I recommend him to anyone who may benefit from counselling.

  • *****

    Proactive with exceptional customer service skills and follow up.

  • *****

    Ash has been a life saver for me. He taught me to regulate through cognitive therapy as much as possible. He has never been judgemental or dismissive, and always treats issues seriously, regardless of severity. Highly, highly recommend.

  • *****

    I believe that was great experience and I would recommend!

  • *****

    Ash has been a lifesaver. So helpful and understanding. The atmosphere is great. You're always offered coffee/tea and even treats. Highly recommend his counseling services.

  • *****

    Ashif seems to be very good at listening and he is very trustworthy, I was feeling very deeply disturbed and my heart was broken after my first visit I feel like there is a light at the end of tunnel. I still need to have another visit and talk with him but my pain inside me is better.

  • *****

    Very warm and caring counselling service. Very well knowledge in all areas and extremely helpful

  • *****

    Very positive experience. Professional and knowledgeable. Committed to patient recovery in the shortest time. Puts commitment into practice

  • *****

    My experience has been life changing! Cheesy yes but true. In just a few sessions I’ve been helped by being given tools to help me change how I see myself, others and the world around me. I appreciate everything I learned here. Thank you!

  • *****

    This was my first experience with any type of counselling. I was really struggling for the last few months but especially the last couple of weeks. I felt reluctant to book an appointment but I am very happy I did.
    Ash was great at just letting me speak and open up. He guided the conversation to where he thought my greatest struggles were at that time and I left feeling much better and also with some clarity to the situation at hand. He gave me some resources to manage my emotions and I am looking forward to going back to further learn some techniques to get myself feeling like myself again.
    Thank you Ash!

  • *****

    Ash creates a very welcoming and safe environment. He works to treat the person as holistically as possible- thanks!

  • *****

    Thanks Ash for the helpful tips and guidance! They are make a difference for us.

  • *****

    Ash, the counsellor - owner of Lumina, greeted me warmly when I arrived for my first appointment. He kindly offered me a choice of water, coffee or tea to welcome me. I felt relaxed and was eager to share why I had come to take counsel with him . ( Confidential , of course .) Ash asked really good, appropriate leading questions to which I gladly replied. Ash has a pleasant, friendly, non-intimidating style of questioning / interviewing which moves the
    appointment along. I don't recall any moments that lapsed into awkwardness. I highly recommend his services. ( Confidential ? Jack Knall ) May 9, 2020.

  • *****

    Hi there,
    My wife & I have been together since 1994 , we’ve never had marriage counselling ever , I new we needed some help in some areas in our marriage as we have been drifting apart over the years, I didn’t know what to do or who to talk to , so I started to search for help , I found a lot of help out there , & wasn’t sure who to choose, so I started with reading the reviews to help narrow a decision of choice, based on all positive reviews on lumina counselling, I chosen ash , I was going to call ash back in February 2020 , but I kept putting it off , as time went on & March came along with coronavirus, things really started to get heated up between my wife & I , I new I couldn’t put this off any more, & this had to be dealt with, as I love ???? my wife & she loves me , our marriage I’m thinking can only go two way s , it will go worse ? Or better? , when we got married my wife & I both said- for better or worse, I called Ash , at lunch time, by my surprise ,ash answered my call , it was ash himself, I was a little nervous, but overcome that feeling quickly, I explained to ash our situation in our marriage, as it was taken a turn for the worse , before I knew it it has been 30 minutes that ash & I have been talking, I offered to pay for this 30 min of his time , as nothing is for free in this world, but ash says, no that’s quite alright,
    We couldn’t see ash in person because of social distances, so we set up a FaceTime session two days later, I believe this is our 4th session today, Easter Sunday, & my wife & I are pretty confident that we are on a very positive path of healing our parts of our marriage & will ask ash if we need him again at anytime we would love to have ash be here for us ????, having ash As our marriage counsellor has brought my wife & I so close together with the tools , ash has taught & given us, my wife and I feel we are on a honeymoon, ash gave us a lot of hope , life is good with us both at the moment & like any relationship there will be ups & downs , no matter how long a couple has been together, at least we have tools & see things differently to improve & have a positive future in our marriage, Lumina counselling worked for us , we highly recommend Lumina,
    God bless & keep positive to all

  • *****

    I was quite nervous going in because i am not great at opening up to people, but i was very impressed with how comfortable we were made to feel right from the get go. I highly recommend Lumina counselling!

  • *****

    Ash showed a lot of concern and compassion for my situation. He was easy to talk to and once I started talking it was easy to tell him my story. After speaking with Ash I felt better leaving than when I arrived.

  • *****

    Ash was very welcoming, understanding, and easy to talk too. I highly recommend.

  • *****

    You have a gift. You helped me immensely - Bud Massey

  • *****

    Inviting, healthy, and safe environment. Ash makes you feel comfortable and allow you to be yourself. Definitely recommend!

  • *****

    Very professional and welcoming. I really enjoyed working with Ash, he kept me motivated and focused on my goals while providing me with the tools and skills I needed to be successful. Thank you so much! I highly recommend this practice!

  • *****

    We recently had an initial session with Ashif Kassam. The setting was comfortable and calming. Ashif seems caring and insightful. We will be scheduling future sessions.

  • *****

    Ash is an incredible counselor. He is compassionate and really seeks to understand what you’re saying and helps you walk through whatever situation or emotions you’re dealing with. I’m really happy with the level of care he gives and would highly recommend him to anyone seeking guidance.

  • *****

    Ash was a very personable and kind counsellor. He listens and gives kind advice/suggestions. I really felt comfortable and would recommend this place to everyone.

  • *****

    Ash is a kind soul, someone you can feel immediately comfortable with. He is amazing at helping others with his compassionate listening skills and insightful advice. He genuinely cares about you and your well being, as such he equips you with the tools to help yourself and reassures you he is there for support. I highly recommend Ash and have a huge amount of respect for him!

  • *****

    I was a bit hesitant about going to see a councillor but Ash has been very helpful and always takes the time to listen without judgement. He makes sure to review your file before arrival so you don’t have to start from square one every time. His office is a nice and calm environment without any distractions. Appointments are super easy to book and he will make sure to fit you. I highly recommend Ash to anyone, it may be hard to take that first step but I am happy I did.

  • *****

    ASH IS A GREAT LISTENER AND ENCOURAGER

  • *****

    Ash is a very kind man who isnt in the least bit judgemental. He listens super well and is genuinely concerned in helping his clients in any way he can. He is very easy to talk and open up too. I would recommend him to anyone who feels like they could benefit from a session or two, regardless of how big or small the problem you may be facing is. His techniques are unique and help me a lot. I am likely to see him again, even though just one session helped me a lot.

  • *****

    Ash is one the most caring and helpful people I have met in my life. I was dealing with some issues in my personal life and Ash was able to help me out so quickly. He's incredibly easy to talk to and very knowledgeable. Highly recommended!

  • *****

    I have had the privilege of working with Ash for the last couple of months on issues ranging from self- esteem, anxiety & OCD. I work as a helping professional myself and struggled to find someone to talk to that aligned with my practice & overall approach in life. After months of draining counselling sessions with other workers who were not the right fit, I met Ash and it was awesome. He is supportive , helpful, flexible and kind. I am constantly having to change my appointments to accommodate my crazy work schedule and he always just makes it work. Ash is truly one of a kind and anyone would be lucky to have him as a part of their support network.

  • *****

    Lumina Counselling Services creates an open environment for discussion through trust, support, and respect. I would recommend this service to recent graduates seeking work-life balance, burnt out professionals, and anyone looking for a change in mindset or lifestyle.

  • *****

    Thanks Ash, one session, and the first I’ve ever had btw, and I feel so much more relaxed, stronger, and better able to deal with whatever comes my way. Will certainly consider future sessions just to reinforce what you’ve already laid in place

  • *****

    Great atmosphere and ideas

  • *****

    Great service, very professional, educated, empathic, results driven. Highly recommend

  • *****

    Ash is a caring kind professional. Easy to talk to and has some great solutions - Thanks for your help thus far.

  • *****

    I recommend Lumina Counselling to everyone on this planet! I saw Ash a couple of years ago and had the most incredible experience and results with the therapy Ash practices. He was the 5th professional I had tried over the previous 5 years! I only had two sessions with him and I went from having paralyzing anxiety and panic attacks to being a balanced and healthy me. It sounds too good to be true but it's amazing because we FIXED my anxiety. I felt (and still feel 2 years later) empowered and in control of my thoughts, and have a beautiful perspective of what my anxiety was. With the other therapists I saw, I was talking so much about my life without getting any better and I found that to be so frustrating. I am so thankful I met a professional that wanted genuine results for me as much as I did and knew exactly how to teach me to independently manage my mood in almost no time-maybe not the best business model, Ash! Any time I have a little tingle of anxiety or a bad day that I can't shake, I use the tools Ash provided to cure it in less than 5 minutes. This was such a bitter sweet experience because I loved working with Ash, but we fixed my anxiety in two sessions and I've never had to go back. Thanks, Ash!!

  • *****

    Each time I had a session, I walked out feeling so free, understood, respected and left with solutions to my issues. The counselor was more than kind, easy to speak with, and provided a safe, non judgemental environment where opening up was welcome. I highly recommend Lumina Counselling Services to anyone that needs help in sorting and filing life complications.
    A.G.

  • *****

    We thought there was no hope for saving our marriage. Mr. Kassam saw there was still a chance. He patiently and skillfully brought our family back together.

    - S.R. & F.R.

  • *****

    I have seen five therapists over the last two years. I finally found someone that gets me. Thank you, Ashif.

    - J.F.

  • *****

    I have been depressed and anxious ever since I can remember. I really didn’t think I could get better but my sister has faith in your ability. Good thing I listened to her! Four sessions is all it took and I really appreciate knowing I can touch base with you at any point for a tune-up.

    - A.W.